If you are using one of the Clairol Natural Instincts kits, you should not use ColorFresh Revitalizer. The Procter & Gamble recalled ten shades of the hair coloring kits in the U.S., Canada and Puerto Rico.
It was discovered that a mismatched sachet in the products could potentially cause an undesired color.
The main purpose of the sachet is to give a boost of color to users’ hair 14 days after an initial hair coloring stage.
Procter & Gamble said the primary hair colorant in the kit is not affected by the recall, adding all of the products in the kit are safe to use. It means that if you have one of the Clairol Natural Instincts kits, you can use everything in the product, including the main colorant and color conditioning treatment, but stay away from the ColorFresh Revitalizer sachet.
The Natural Instincts shades affected by the recall are:
- Shade 16 Light Auburn (Spiced Tea)
- Shade 35 Brown Black (Ebony Mocha)
- Creme Shade 03G Light Golden Blonde (Honey Creme)
- Creme Shade 7.5 Dark Blonde (Maple Creme)
- Creme Shade 21G Medium Golden Brown (Caramel Crème)
- Creme Shade 23R Mediun Auburn (Raspberry Creme)
- Creme Shade 30R Dark Auburn (Cherry Creme)
- Creme Shade 31 Darkest Brown (Coffee Creme)
- Vibrant Shade 9 Natural Light Blonde (Blonde Vibrance)
- Vibrant Shade 10 Extra Light Blonde (Sun-Kissed Blonde)
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I have already found this out the hard way, the color refresh turned my
hair RED. I did call and complain and they are sending me a coupon for a ''free'' box of hair color.
I guess we[ I] should have used common sense when the color refresh had a red tint to it even though the box said not to ''worry'' about the color of the refresh cream as it will not change the color of your hair.
The customer care person on the phone took down the info I gave but acted like it was a total fluke but now I see that this is a big problem and they have decided to address.
I'm going natural and am going to try black tea or elder bark in the future.